With well-trained and professional technicians, we serve as your complete IT support team or as an extension of your current IT team.
There by, IT system of enterprises is always operated optimally, smoothly, safely and cost-effectively.
Depend on the size of the computer system and the needs of the business, our consultants will advise the type of IT managed services accordingly:
Part-time or Full-time IT managed service.
This service is suitable for small and medium sized businesses (less than 100 computers). Our IT specialists will support and control all activities of the IT system in all the following ways:
- Come to the business periodically according to the agreement (weekly, monthly) to check the whole system.
- Support users and troubleshooting remotely 24/7 via phone and other communication facilities.
- Come on-site to solve urgent problems.
- Additional support at the office upon request.
This service is suitable for businesses that need full-time support or scale from 100 or more computers, and (or) include data servers, application servers.
Our IT specialists will support the issues arising and review all activities of the IT system in all the following ways:
- Support on-site according to the daily work schedule of the business.
- Over time support at the office as required.
- Come to the business to solve urgent problems 24/7.
Examining & Consulting
THE BENEFITS THAT SmallNET BRINGS TO CUSTOMERS
With our outsourced IT services, customers only pay a fixed monthly fee and do not incur additional personnel costs (insurance, reward, welfare, working space, training costs, recruitment costs...).
When IT systems operate stably, with little trouble, businesses just need to use Partime IT managed sevice instead of hiring full-time IT staff. If the system has a big problem that requires many staffs to solve, or need to deploy new application quickly, customers have no worries as we have a team of IT experts that always ready to support.
Small and medium companies will have professional IT services equivalent to large companies but at lower costs, increasing competitive advantages. The companies can focus on their core business.
The system works most stability, with the least problems. Efficiently shared data and resources (internet access, file, printing).
The system is assigned access rights, attack protection. Data is stored centrally, backed up safely, ensuring system availability.
The system is always monitored remotely. Warning of risks and take precautions to avoid unfortunate incidents and work interruptions.
At the end of each annual service period, we will arrange a high-level IT specialist to conduct a comprehensive audit of the system in order to double-check, ensure a stable, safe operation system as well as give recommendations.
Our experienced IT experts, who are well-trained and have international professional certificates, always advise reliably and carefully about all IT system problems.
WHAT IS THE DIFFERENCES OF SmallNET'S IT SUPPORT AND SYSTEM ADMINISTRATION SERVICES
With almost 15 years of operating experience, we are always confident to bring real values to each customer system: safty, stability, effectiveness, economy. We are proud to be a reliable partner of many businesses since their establishment.
Technicians and customer service staffs are well trained and constantly learn to improve their knowledge.
We always try our best to bring the most effective solutions to customers.
We always uphold the sense of responsibility, integrity, enthusiasm, flexibility in customer support activities.
Always listen to the feedback from customers to improve our service better and better.
Along with experienced technicians and efficient business processes, we support and solve problem quickly with the highest responsibility and criteria "Always prioritize the work and the time of customers".
If your office has only 10 to 200 computers
Your office is based in Hanoi or Ho Chi Minh, or Nam Dinh province
Your office is a Vietnamese enterprise or a branch in Vietnam of a foreign corporation
You are looking for a reputable and quality IT service company with reasonable prices
Please contact SmallNET immediately! We are always ready to serve you.
Address: R1611, 18T1 Le Van Luong,
Thanh Xuan, Hanoi, Vietnam
Hotline: (84) 086 960 0425
Phone: (024) 6251 0292
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